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Full text of "Genicom 5000 Series Quick Reference Guide"

Genicom 



5000 Series 

Quick Reference Guide 

GEK-99014 



GEK-99013 



TABLE OF COISTTEISTTS 

Table of Contents 1 

FCC Compliance Statement (U S A) 3 

Compliance Statement (Canada) 3 

compliance Statemen t (G erma n y) 3 

com pi i a n ce Statement (E u rope) 4 

Optional Interface Kits 4 

Energy Star 4 

International Compliance 4 

Trademark Acknowledgements 5 

Operating Precautions 6 

Introduction 7 

Models 8 

Description of the Operator Control Panel 8 

Beeper 9 

Display 9 

Pushbuttons 9 

Operation of the Control Panel 10 

Basic Pushbutton Use 10 

Power Switch 11 

Loading Paper- 50 dBa (5050/ 5100) Cabinet Model and 55 dBa 

(5050/ 5100/ 5180) Cabinet Model 11 

Manual Paper Loading 11 

Semiautomatic Paper Loading 16 

Horizontal Positioning of the Paper 17 

The Ribbon Deck - 50 & 55 dBa (5050/ 5100) Cabinet Model Printers 20 

The Ribbon Cartridge - 50 & 55 dBa (5050/ 5100) Cabinet Model Printers 20 

Ribbon Removal and Installation - 50 & 55 dBa (5050/ 5100) Cabinet Model 

P r i n ters 21 

Removing a Ribbon 21 

Replacing the Ribbon 23 

Installation and Removal of Ribbon - 55 dBa (5180) Cabinet Model 25 

Optimizing Print Quality 26 

Reading the Scale 27 

Using the White Scale 27 

Using the Black Scale 27 



5000 Series Quick Reference Guide 1 GEK-99012 



Low Paper Printing 27 

Low Paper 27 

LCD Menu Maps 28 

Cleaning Procedure 34 

Fault and Error Conditions 37 

Hard Faults 37 

Soft Faults 38 

Electrical Problems 39 

Mechanical Problems 40 

Self-test E rror M essages 41 

Additional Options Available 41 



5000 Series Quick Reference Guide 2 GEK-99012 



FCC COMPLIANCE STATEMENT (USA) 

This equipment complies with Part 15 of the FCC Rules. Operation is 
subject to the following two conditions: (l)This device may not cause 
harmful interference, and (2) this device must accept any interference 
received, including interference that may cause undesired operation. If 
this equipment does cause harmful interference to radio or television 
reception, which can be determined by turning the equipment off and on, 
the user is encouraged to try to correct the interference by one or more of 
the following measures: 

• Reorient or relocate the receiving antenna. 

• Increase the separation between the equipment and receiver. 

• Connect the equipment to an outlet on a circuit different from that to 
which the receiver is connected. 

FCC Warning 

Changes or modifications not expressly approved by the party 
responsible for compliance could void the user's authority to 
operate the equipment. 

• Consult the dealer or an experienced radio/ TV technician for help. 
Note the following: 

• The use of a non-shielded interface cable with the referenced device is 
prohibited. 

• The length of the parallel interface cable must be 3 meters (10 feet) or 
less. 

• The length of the serial interface cable must be 15 meters (50 feet) or 
less. 

• The length of the power cord must be 3 meters (10 feet) or less. 
COMPLIANCE STATEMENT (CANADA) 

This digital apparatus is in conformity with standard NMB-003 of 
Canada. 

Cetappareil numeriqueest conformed la norme NMB-003 du Canada. 

COMPLIANCE STATEMENT (GERMANY) 

Bescheinigung des Herstellers/ Importeurs 

Hermit wird bescheinigt, dal5 der/die/das 

Machinenlarminformationsverordnung 3. GSGV, 18.01.1991: Der 
hochste 

Schalldruckpegel betragt 70 dB (A) oder weniger gemaB EN27779-1991. 



5000 Series Quick Reference Guide 3 GEK-9901 2 



Warning 

This product meets the interference requirements of EN55022. In a 
domestic environment, this product may cause radio interference in 
which case, the user may be required to take adequate measures. 



COMPLIANCE STATEMENT (EUROPE) 



OPTIONAL INTERFACE KITS 



If either Ethernet interface boards, Token ring interface board, IBM 
TX/CX interface board, or any variation of the Legacy parallel board is 
installed in either or both of the interface expansion slots, this 
equipment may produce additional radio frequency interference in 
compliance with FCC Class A emissions. 

Si des panneaux d'interfaced'Ethernet, panneau de token ring, panneau 
d'IBM TX/CX, ou n'importe quelle variation des panneaux de parallelede 
legs est installedans I'un ou I'autreou tous les deux emplacements 
d'interface, ce material peut produire Interference F.R. upplementaire 
conformement ICES-003 aux emissions de la classe A. 

Falls Ethernet, Token ring, IBM TX/CX, Schnittstellenkarten oder eine 
variation der herkoemmlicken Parallelscnittstellenkarten (interface) in 
eineroder beiden steckbaren Erweiterungsschnittstellen installiert sind, 
koennen moeglicherweisezusaetzliche Funkfrequenzstoerungen erzeugt 
werden, unter Einhaltung der EN55022 KlasseA Stoerstrahlungswerte. 



ENERGY STAR 



As an ENERGY STAR ©Partner, GENICOM has determined that this 
product meets the ENERGY STAR ©guidelines for energy efficiency. The 
International ENERGY STAR ©Office Equipment Program is an 
international program that promotes energy saving through the use of 
computers and other office equipment. The program backs the 
development and dissemination of products with functions that 
effectively reduce energy consumption. It is an open system in which 
business proprietors can participate voluntarily. The targeted products 
are office equipment such as computers, displays, printers, facsimiles, 
and copiers. Their standards and logos are uniform among participating 
nations. 



INTERNATIONAL COMPLIANCE 



C€ 



EN5008-1:1993 EN55022:1994 

EN50082-1:1997 EN61000-4-2:1995 

EN61000-4-3:1994 
EN61000-4-4:1995 
EN61000-4-5:1995 
EN61000-4-6:1994 



5000 Series Quick Reference Guide 4 GEK-99012 



Trademark Acknowledgements 

GENICOM is a registered trademark of GENICOM Corporation. The 
following companies own the other trademarks used in this manual: 

GENICOM Corporation: Centronics 

International Business Machines Corporation: IBM 



5000 Series Quick Reference Guide 5 GEK-9901 2 



Operating Precautions 

Read this section and remember these instructions to ensure user safety 
and the printer's correct performance. Follow the cautions and notices 
labeled on the printer or marked with icons in the manual. Save this 
manual for future reference. 

• Use only the power cord furnished with the printer and a properly 
grounded outlet. Do not use an extension power cord. 

• Confirm that the rated voltage of the printer matches the voltage of 
the power outlet where the printer will be connected. 

• The maximum wattage of these printers is as follows: 

• Model 5050 printer: 400 watts. 

• Model 5100 printer: 525 watts. 

• Model 5180 printer: 1170 watts. 

• Turn off the printer and disconnect the power cord before beginning 
maintenance. 

• Disconnect the power cord from the outlet when the printer is not 
used over an extended period of time. 

• Disconnect the power cord from the outlet whenever thunderstorms 
are nearby. Leaving the power cord connected may damage the 
printer or other property. 

• Do not put the printer in direct sunlight, near a heater, or near 
water. Leave adequate space around the printer. 

• Use only a shielded interface cable 3 meters (10 feet) or less for the 
parallel interface, 15 meters (50 feet) or less for the serial interface, 
100 meters (328 feet) or less for Ethernet interface lOBase-T 
connection, and 185 meters (607 fee) or less for the Ethernet 
interface 10Base-2 connection. 

Be sure the printer is turned off before connecting any interface. 
Do not turn the printer off while it is printing. 
Do not disassemble or remove any components unless instructed in 
the maintenance procedures. 

Keep the printer unit upright when removing or installing it. 
Do not drop small objects, such as paper clips, into the printer. 
Do not set page margins off the physical ly printable page area. 
Turn off the printer and disconnect the power cord immediately if an 
abnormal condition occurs: for instance, if the printer emits smoke, 
prints abnormally, becomes wet, or falls. Consult the point of 
purchase for additional information. 



5000 Series Quick Reference Guide 



GEK-99012 



INTRODUCTION 



These printers are high duty cycle, line matrix printers. Among the 
advanced features of these printers are: 

• High speed of 500-lpm, 1000-lpm, and 1800-lpm. 

• Industry's only lifetime warranty on shuttle mechanism and striker 
bar. 

• IBM-compatible models. 

• Ideal for manufacturing pick lists and shipping documents 

• Remote network printing with optional 1/ O cards. 

• Auto interface switching. 

• Top demand exit or rear exit standard on 55 dBa (5050/ 5100/ 5180) 
cabinet model printers. 

• Industrial graphics, bar codes, and labels. 

Other characteristics include: 

• Input voltage: 115V or 230V auto switching (5050/ 5100 Models 
only). 

• Hardware interfaces: CENTRONICS parallel and RS-232/422 serial 
interface. 

• Standard emulation's: ANSI 4800 & 4410, Proprinter III XL, FX-286e, 
P 300/ 600, DEC LG+, Pseries, DEC PPL/ 3 and ESC P2. 

• Standard fonts: menu- or host-selectable Gothic NLQ, Courier NLQ, 
Italic NLQ, OCR-A, OCR-B and Oversize. A complete list of font 
selections with usage description can be found in the 5000 Series 
User's Manual. 

Reference usage: 

• Warning: Warning is used to alert a user of a hazard that could 
cause personal injury, severe damage to the equipment or both. 

• Caution: Caution is used where there is a risk of damaging the 
equipment, parts or supplies. 

• Note: Indicates that additional information is available. 



Note 
Complete specifications are in the 5000 Series User's Manual. 



5000 Series Quick Reference Guide 7 GEK-99012 



MODELS 



This guide covers the 55 dBa (5050/ 5100/ 5180) cabinet model with top 
exit and the enclosed 50 dBa cabinet model printers. The following 
illustrations show what each printer looks like. 







50 dBa 


55 dBa 


60 dBa 


55 dBa 


(5050/5100) 


(5050/5100) 


(5050/5100) 


(5180) 


52 dBa 


Front Enclosed 


Open Pedestal 




(5180) 


Pedestal 







DESCRIPTION OF THE OPERATOR CONTROL PANEL 



O n Lin e Pro cess ing 



On Line 
Oft Line 








TOF 


* 


T 




• 


• 


1 


• 


I 



B 



[fo«j rri 

li — 1 T 

■ Select 



r Online 

MlTr 


* 




t 






I 




^ 


TOF 




FijrrnJ 



Alarm 



On Lin* Processing 






FF 



Timi Off 



> J ** f 



V~W# 



tnh 



5050/5100 Model Operator Control Panel 



ttXgtffttrtfr 



5180 Model Operator Control Panel (55 dBa) 



The control panel is mounted in thetop of the printer and is accessible 
with thetop cover either open or closed. The control panel utilizes a 
display with two rows of 16 characters each. 



5000 Series Quick Reference Guide 



GEK-99012 



Beeper 



Display 



Pushbuttons 



With the top cover open, the control panel will move around slightly to 
the touch (5050/5100 Model). This is normal. The floating mount allows 
the panel to align itself when the top cover is closed. The mount is also 
hinged so that it may be tilted forward to remove the ribbon deck for 
service. 

The four D D D D pushbuttons are used to navigate the menu tree 
structure. The Clear and Select pushbuttons are used in conjunction 
with the menu navigation pushbutton for data entry to set up the 
printer. The On Line/ Off Line pushbutton is at the upper left 
(5050/ 5100) and to the lower left side of the display (5180). The three 
pushbuttons (TOF, D,D)are used to set Top of Form. The Format 
pushbutton is used (in conjunction with the Select pushbutton) to select 
one of ten stored setup formats. TheFF, Tear Off, and View pushbuttons 
are additional paper positioning functions. 

When in the On Line state, only the FF, On Line/ Off Line, Tear Off & 
View pushbuttons and limited functionality of the Clear, Select, andQ 
arrow navigation pushbuttons are active. Depressing any other 
pushbutton causes only a "beep." The "Processing" LED indicator is lit 
whenever data is being received and/ or being processed/ printed. When 
interface auto switching (5050/ 5100 models) is enabled, the "Processing" 
LED indicator will blink for the duration of the timeout period. 

Note 

The control panel changes are not made effective until/ unless the 
processing LED indicator is off. 



The control panel beeper sounds momentarily when: 

• A BEL control code is received. The host can send a "bell "code to 
sound the printer's beeper. For more information, see the 5000 Series 

Programmer's Manual. 

• A PAPER LOW condition exists. 

• An EVFU loading error occurs. For more information on the EVFU, 

see the 5000 Series Programmer's Manual. 

• A hard fault occurs. See page 37 for an explanation of hard faults. 



The LCD display provides the following information: 

• The printer's status - Online, Local, Self-test, etc. 

• Menu functions. 

• When a fault condition exists. 



An explanation of the pushbuttons functions is given in thefollowing 
section on "Operation of the Control Panel." Although the pushbuttons 
on the control panels are located differently on the 5050/ 5100 versus the 
5180, their functionality is the same. 



5000 Series Quick Reference Guide 



GEK-99012 



OPERATION OF THE CONTROL PANEL 



The primary use of each pushbutton is printed beside the button. For 
more detailed information see, "Basic Pushbutton Use," in the 5000 
Series User's Manual. 



Basic Pushbutton Use 



On Lrx 
O-ifLIn? 






« 


t 




4» 


1 




4fr 


TQF 




FiiinnC 




1* 





The On Line/Off Line pushbutton, causes the printer to toggle between 
online and offline operation. Offline operation allows access to the menu 
functions. 



*H TheT pushbutton moves paper up incrementally. 



p The 4- pushbutton moves paper down incrementally. 



TheTOF (Top of Form) pushbutton sets the top of form position on the 
printer. See 5000 Series User's Manual for complete instructions. 

The Format pushbutton allows the operator to select from up to ten 
stored formats. The pushbutton is repeatedly depressed until the 
desired set up format is being displayed, then the Select pushbutton is 
depressed to activate the desired format. 

The FF pushbutton moves paper to next top of form according to the top 
of form set for the printer. 

The Tear Off pushbutton advances the paper to the tear position. The 
paper will auto retract to the retract position after 15 seconds. 
Depressing the tear off pushbutton any time within that 15 second wait 
period will retract the paper to the retract position. 

The View pushbutton advances the paper such that the last printed line 
is visible in the top cover window. Depressing the View pushbutton a 
second time will return the paper to the last print position. Receipt of 
any data will also retract the paper to the print position. 

The Clear pushbutton is used in menu operations and to clear a fault 
condition. 



The Select pushbutton is used in format selection and menu operations. 

^r*l r*1^ ~*~ ne ' e ^ or r '9 n t menu pushbutton allows navigation of menu selections 
laterally within a level. 






The up or down menu pushbutton allows navigation of menu selections 
up or down a level. 



5000 Series Quick Reference Guide 



10 



GEK-99012 



POWER SWITCH 



The power switch is located on the rear panel of the printer and is 
marked "| " for on and "O" for off. 




The power-on sequence, including self-test diagnostics, takes about 
fifteen seconds at which point the operator display will show "On Line". 

LOADING PAPER - 50 DBA (5050/ 5100) CABINET MODEL AND 

55 DBA (5050/ 5100/ 5180) CABINET 
MODEL 

This printer is designed to use edge- punched (sprocket, or pin-fed) 
fanfold paper. See "Appendix B - Paper Specifications," in the 5000 Series 
User's Manual for further description of the types of paper that can be 
used in the printer. 

CAUTION 

Printing without paper or using paper too narrow for the job may 
damage printer components and void the printer warranty. 

Full-width paper (14 5/8-inch or 371cm) should be used until the 
operator is familiar with the printer's setup and operation. 

Manual Paper Loading 



Note 

For specific instructions on the 60 dBa cabinet model and the 52 
dBa cabinet model, consult the 5000 Series User's Manual. 

Unless otherwise noted, illustrations are of the 55 dBa (5050/5100) 
cabinet model. 



5000 Series Quick Reference Guide 



11 



GEK-99012 



To load paper in the printer, complete the following steps: 

1. Raise the top cover to the open position. On the 55 dBa (5050/5100) 
cabinet model printer, press the cover latch to unlock the cover. 




Latch 



After noting the current setting of the print gap wheel, turn the wheel 
to the LOAD position by pushing the top of the wheel toward the rear 
of the printer until it stops. 




On the 5180 model, turn the print gap adjust knob to the LOAD 
position by turning the knob fully clockwise. 

Top Tractors 



Paper Tension 
Adjust Lever 




Tractor 

Print Gap Top of Form Ribbon Locking 

Adjust Knob Left Margin Alignment Motor Lever 
Adjust Knob Notches Drive 



Shaft 



Top View 5180 Model 



Note 



If printer power is on, the fault messages Striker Bar Open and Paper 
Out will appear, alternately, on the display panel and the beeper will 
sound. 



5000 Series Quick Reference Guide 



12 



GEK-99012 



3. After noting its current position, push the paper tension adjustment 
lever down to position 1. Refer to Top View illustration in Step 2, 
page 12, for location of the paper tension lever on the 5180 model. 




4. Open the top left and right tractor covers. Refer to Top View 

illustration in Step 2, page 12, for location of the tractor covers on 
the 5180 model. 



« 




1 1 1 1 1 




A 



Bin 



m\ 



% 



5. Open the front door and place the paper supply in the enclosure. 



K^.____!_____3ii. *' 




11 

?=> i 
I 
i 

/ 



Note 

Either cut the top off the box of paper or tape the flaps down to 
prevent snagging the paper as it leaves the box. 



5000 Series Quick Reference Guide 



13 



GEK-99012 



On the 55 dBa (5050/ 5100) cabinet model printer, grasp the bottom 
edge of the front access panel of the printer and lift it to the open 
position. A magnetic latch will hold the panel open. 




7. Open the lower left and right tractor covers. 




Note 

To load single-part paper, fold the paper over at a perforation so 
that the first two forms are double thick. Later, when printer power 
is on, feed these doubled forms out of the printer before adjusting 
the print gap. 

8. Hand feed the paper, bypassing the lower tractor pins, up through 
the printer to the top tractors. After the printer is in operation, the 
semiautomatic paper loading feature may be used. 

Note 

Initially, load the paper so that it will print on the second form 
(rather than first form) because a default setting pulls the paper 
down into the printer a minimum of 4 inches (see "Setting Top of 



5000 Series Quick Reference Guide 



14 



GEK-99012 



Form"). Later, vertical positioning and top of form (TOF) alignment 
will be completed after the printer is in operation. 

9. Place the paper on the pins of the upper right tractor, making sure 
that the paper is straight horizontally, and close the tractor cover. 



■ QTTT ^E^ 



P 
IRA 




n v 



E5 



Hfr> 



10. If necessary, release the locking lever on the right-hand tractor by 
flipping it down, and slide the tractor sideways to match the paper 
width. With the right tractor-locking lever released, slide the tractor 
slightly to the right to make the paper taut. Excessive tension will 
tear the pinholes and cause the paper to misalign. Lock the tractor in 
place by pressing up on the tractor-locking lever. Refer to Top View 
illustration in Step 2, page 12, for location of the tractor locking lever 
on the 5180 model. 




Tractor Lock Lever 



11. Close the tractor cover. 

12. While applying a slight downward tension, lay the paper onto the 
lower tractors and close the tractor doors. If needed, unlock and 
adjust the right tractor for correct paper tension. 



fc= 




5000 Series Quick Reference Guide 



15 



GEK-99012 



13. Close the front cover. For the 55 dBa (5050/ 5100) cabinet model 
printer, close the front access panel of the printer first, then close the 
front cabinet door. 




( 

I 
I 



* — » 



Note 

After the paper has been loaded, the print gap, paper tension, and 
top of form position must be set. 

Semiautomatic Paper Loading 

Once the printer's tractors have been set up for the specific paper being 
used and power has been applied, the semiautomatic paper loading 
feature may be used. 

After the paper is loaded in the lower tractors, pressing the FF 
pushbutton causes the paper to move up, at a rate of 10 inches per 
second to the top tractors. 

Note 

Some extremely thin forms, stiff cardstock, forms with raised labels, 
or envelopes with cutouts may not work with this loading process. If 
you experience problems, load the paper manually. 

With the print gap wheel in the LOAD position, the paper tension lever at 
position 1, and the upper tractor doors open, complete the following 
steps: 

1. Load the paper onto the lower tractors by placing the paper on at 
least three pins of each tractor, making certain that the paper is 
aligned horizontally across the two lower tractors. Close the tractor 
doors. 

2. Open the u pper tractor doors. 

3. Press and hold then arrow pushbutton to move the paper up through 
the printer and into the upper tractors. Tug gently as the paper is 
placed over the pins of the upper tractors to makecertain there is no 
excess slack or folds in the paper between the upper and lower 
tractors. 

4. Close the upper tractor doors. Unlock and adjust the upper right 
tractor as needed. 



5000 Series Quick Reference Guide 16 GEK-99012 



HORIZONTAL POSITIONING OF THE PAPER 

The column indicator label (5050/5100 models) is located on the ribbon 
shield just below the left upper tractor. Complete the following steps for 
proper paper positioning. 

1. Check the column indicator label located on the ribbon shield to 
determine if the paper needs to be realigned horizontally. 




2. If a left margin is desired, it can beset electronically through either 
the control panel pushbuttons or a command sent by the host. 

• The marks on the label are set up for paper with a 1/ 2-inch 
perforation strip. 

• Aligning the edge of the paper with the first mark will cause the 
first column to print immediately after the perforation strip. 
Aligning the edge of the paper with the mark labeled 1.0 will 
cause the first column to print 1 inch from the edge. If printing 
will beat 6 characters per inch, this position is column 6 on the 
paper after the perforation strip. 

3. Turn the green horizontal paper adjustment knob (5050/5100 
models) to align the paper as needed. This positions the paper for the 
first physical print column. 




NOTE 

The lower tractors are automatically readjusted to maintain proper 
alignment. 



5000 Series Quick Reference Guide 



17 



GEK-99012 



Align the perforations at the bottom of the first form with the pointers 
on the upper tractor doors by using the t arrow or i arrow 
pushbuttons. Refer to Top View illustration in Step 2, page 12, for 
location of the top of form alignment notches on the 5180 model. 




5. If the same type of paper has been loaded, reset the print gap wheel 
and the paper tension lever to their prior positions. Refer to Top View 
illustration in Step 2, page 12, for location of the print gap adjust 
knob and paper tension lever on the 5180 model. 




6. To accommodate a different width of paper, release the right tractor 
lock by pushing down on the small black lever. Load the paper onto 
the tractor pins and close the tractor door. Slide the tractor to the 
right to remove slack, then lock the tractor again and close the door. 
Refer to Top View illustration in Step 2, page 12, for location of the 
tractor locking lever on the 5180 model. 




Tractor Lock Lever 



If another type of paper has been loaded, use the following 
guidelines for the proper settings of the print gap and paper 
tension: 



5000 Series Quick Reference Guide 



GEK-99012 



Set the print gap wheel to 1 for single-part paper or 2 for two- 
part paper. For a more accurate method of setting the print 
gap, see the section, "Print Gap Adjustment," in the 5000 
Series User's Manual. 




• Set the paper tension lever to 1 for single-part paper and 2 or 
higher for multi-part forms. 

Note 

Because of humidity and the weight of the paper, you may have to 
change the above settings to obtain the best print quality. For 
paper specifications, see Appendix B in the 5000 Series User's 
Manual. 

7. Press the TOF pushbutton on the control panel. 

8. At this point the message Paper Jam may be displayed. Press the 
Clear pushbutton on the operator control panel to clear this display. 

9. Close the top cover. 




?^J si- 



i 

I 



/ 



r 






^ 



10. Press the On Line pushbutton on the control panel. "On Line" should 
now be displayed. If a fault message is displayed, check the "Display 
Messages" section of this guide to determine the possible cause. 



On Line 



Status 



5000 Series Quick Reference Guide 



GEK-99012 



THE RIBBON DECK - 50 & 55 DBA (5050/5100) CABINET 
MODEL PRINTERS 

Note 

Information on the 55 dBa (5180) cabinet model printer can be 
found in the 5000 Series User's Manual. 

The ribbon deck contains the drive mechanism for the ribbon cartridge. 
The locking lever is used to open (LOAD position) and close (RUN 
position) the ribbon drive gears. 




The ribbon fabric in the cartridge is placed between the drive gears of the 
deck as the cartridge is lowered onto the deck. When the locking lever is 
moved to the RUN position, the drive gears move together to grip the 
fabric. 




After the ribbon cartridge is in place and the locking lever has been 
turned to the RUN position, manually turning the black ribbon drive 
knob clockwise advances the ribbon fabric. 




Drive 
Knob 



THE RIBBON CARTRIDGE - 50 & 55 DBA (5050/5100) CABINET 
MODEL PRINTERS 

Note 

Information on the 55 dBa (5180) cabinet model printer can be 
found in the 5000 Series User's Manual. 



5000 Series Quick Reference Guide 



20 



GEK-99012 



The topside of the ribbon cartridge has a window for viewing the ribbon 
fabric, the yellow spool knob for taking up slack in the ribbon, and an 
orange slide lever used to position internal parts. A removable shipping 
tab is located in the window on new cartridges. The bottom side has an 
opening for the ribbon deck drive gears and locking lever. When the 
ribbon is installed, the locking lever and ribbon drive knob will pass 
through the openings in the topside of the cartridge. Some ribbon 
cartridges have a re-inker for longer life. The re-inker lever should be 
rotated clockwise after the ribbon installation. 

RIBBON REMOVAL AND INSTALLATION - 50 & 55 DBA 
(5050/ 5100) CABINET MODEL PRINTERS 



Removing a Ribbon 



1. Press the On Line pushbutton on the control panel until "Local" is 
shown in the display. 

2. Raise the top cover. On the 55 dBa cabinet model printer, press the 
cover latch to unlock the cover. 




Latch 



3. After making note of its current position, turn the print gap wheel to 
the LOAD position. 




NOTE 

Fault message Striker Bar Open will appear on the display panel and 
the beeper may sound. 



5000 Series Quick Reference Guide 



21 



GEK-99012 



4. Turn the white ribbon locking lever clockwise to the LOAD position. 









11! J 








IllBlf-h — 


1 


" 


IJ1 '/-\ ® 

m5 



Locking 
Lever 



5. Lift the old ribbon cartridge off the ribbon deck. 



Ribbon Cartridge 
Ribbon Deck 




6. Make sure the orange SLIDE LEVER on the new ribbon cartridge is in 
the full left position. 



^M 



7. Turn the yellow SPOOL knob clockwise to takeout any slack in the 
ribbon fabric between the cartridge arms. 



HIBBON 



3* 




8. Place the printer offline and raise the top cover. 

9. Turn the print gap wheel to the LOAD position. [See illustration in 
Step 3 above.] 



5000 Series Quick Reference Guide 



22 



GEK-99012 



10. Turn the white ribbon-locking lever clockwise to the LOAD position. 
[Seethe illustration in Step 4 above.] 

11. Lift the ribbon off the ribbon deck. 




Ribbon Cartridge 
Ribbon Deck 



Replacing the Ribbon 



12. Hold the ribbon cartridge over the ribbon deck at an angle that 
matches the tilt of the ribbon deck as described below: 

• Facing the front of the printer, hold the ribbon cartridge so the 
body of the cartridge is parallel to the floor. Tilt the ribbon 
cartridge down so that the angle of the cartridge (front to back) 
matches the angle of the ribbon deck. 

• Lower the ribbon cartridge onto the ribbon deck so that the drive 
gears on the deck enter the opening on the bottom of the 
cartridge. 

• Look into the window of the ribbon cartridge and make sure the 
ribbon fabric is not twisted, or folded, between the ribbon deck 
drive gears. 




Ribbon Cartridge 
Ribbon Deck 



5000 Series Quick Reference Guide 



23 



GEK-99012 



13. After the cartridge is in place, grasp the ribbon shipping tab on the 
ribbon cartridge and pull it up and towards the left to remove it from 
the cartridge. 









f 
















^P 


(I 



14. Turn theyellow SPOOL knob clock wise to makesurethe ribbon is 
tensioned properly between the drive gears. 




Drive Gears 



15. Turn the ribbon-locking lever counter clockwise to the RUN position. 





















J: 












1 


<€ 


U 


:■ 



16. Turn the black ribbon DRIVE knob clockwise until theyellow SPOOL 
knob stops turning. 




Drive 
Knob 



17. If the ribbon cartridge has a reinker, turn the reinker lever clockwise 
to the ON position. 

Note 

After the ribbon cartridge has been installed, the print gap, paper 
tension, paper path, and top of form position must be set. 



5000 Series Quick Reference Guide 



24 



GEK-99012 



INSTALLATION AND REMOVAL OF RIBBON - 55 DBA (5180) 
CABINET MODEL 

Use the following procedure to install a ribbon on a 5180 (55 dBa 
Cabinet) Model printer: 

1. Lift the top cover of the printer. 

2. If the thickness of the paper will remain the same after the ribbon 
cartridge is installed, note the present position of the paper gap 
adjust knob. 



HORIZONTAL 

ADj UST 

KNOB 

PRINT GAP 
ADj UST 
WHEEL 



GUIDE 
CARTRIDGE 

ONTO 

POSITIONING 

PIN 




SMUDGE 
SHIELD 



BBON 



3. Turn the paper gap adjust knob clockwise to the LOAD position. 

4. Turn the knurled knob on the new ribbon cartridge clockwise to 
remove any slack in the ribbon. 



Hole for 

Positioning 

Pin 




Reinker 
Pin 



Bottom Knob for Tightening Ribbon 

(Clockwise) 




Top 



5000 Series Quick Reference Guide 



25 



GEK-99012 



5. Refer to figure in Step 2, page 25. Tilt the left side of the ribbon 
cartridge down and place it on the positioning pin. Guide the 
cartridge onto the pin. Guide the ribbon between the air duct and the 
smudge shield. Then lower the right side of the cartridge onto the 
ribbon motor drive shaft. Turn the knurled knob on the ribbon 
cartridge to allow the drive shaft to enter the cartridge. Turn the knob 
a few more times to assure that the ribbon is running freely and that 
any remaining slack is removed. 

6. Reset the paper gap adjust knob to its original position or to a setting 
appropriate for the paper thickness being used. 

7. Close the top door of the printer. 



OPTIMIZING PRINT QUALITY 



The print gap wheel is used to adjust the distance between the bank of 
print head actuators and the striker bar. Several factors can affect the 
print quality. 

Setting the gap too tight will cause smudging on the paper and can 
obstruct the movement of the shuttle mechanism causing it to jam. 
Overloading or stalling the shuttle will cause the printer to stop and 
Shuttle Overload will be displayed on the control panel. 




Setting the gap too loose may cause unacceptable print quality and 
excessive noise. 




The moisture content and the thickness of the paper are major factors in 
determining the ideal setting. 

Adjust the print gap wheel to produce the best print quality possible. 



5000 Series Quick Reference Guide 



26 



GEK-99012 



Reading the Scale 

The print gap wheel has two scales to aid in setting the proper gap. 

Using the White Scale 

The white scale with the black markings is used to set the gap by the 
number of parts in the paper being used or adjustments for paper 
thickness. The higher the number the larger the print gap. For example, 
set the wheel to 1 for single-part paper, 2 for two-part paper, etc. 

This is a relative setting. A change in the paper weight or the thickness of 
the carbon paper (if used) in multi-part forms may require further 
adjustment. Cardstock and carriers with stick-on labels require a larger 
print gap (higher number on the scale). 

Using the Black Scale 

The black scale with the white markings is used when direct 
measurements in thousandths of an inch are made. Its main use was 
during the factory setup of the printer. 

After the ideal gap setting has been found for a particular type of form, 
note the wheel setting using the black scale. For example, a four- part 
form with a heavy first sheet may run best with the wheel set at 21 or 23 
on the black scale instead of somewhere in the 4 range on the white 
scale. The smaller increments (oneclick of the wheel per number) provide 
a more accurate setting to go back to after reloading paper or changing 
the ribbon. 

LOW PAPER PRINTING 

Low paper printing allows you to replenish the forms supply without 
losing data or forms registration. 

This printer will print to the end of the current form or to the end of the 
last form (end of paper) after sensing a low paper condition. 

Note 

A form length of 12.5 inches or longer causes the printer to bypass 
the low paper fault. The printer will finish the last form of a box and 
immediately go to a paper out condition. 



Low Paper 



When the paper supply runs down to 12.5 inches (32cm) remaining, the 
paper out sensor is activated. The Alarm light will flash and Paper 
Almost Out will display in the upper left corner of thedisplay. 



Paper Almost Out 



5000 Series Quick Reference Guide 27 GEK-99012 



Press the Clear pushbutton. Local will be displayed in the upper left 
corner of the display window and Low Paper Menu will be displayed in 
the lower right corner of the display window. 



Local 



Low Paper 



Menu 



Press the On Line pushbutton and the printer will finish the remainder of 
the current form and stop. Online will be displayed in the upper left 
corner of the display window and Low Paper Status will be displayed in 
the lower right corner of the display. The printer will finish the remainder 
of the current form and stop. 



Online 
Low Paper 



Status 



The alarm light will flash and Paper Out will display in the upper left 
corner of the display. 



Paper Out 



Replenish the paper supply in the printer. (See "Replenishing Paper 
Supply" in 5000 Series User's Manual) The printer will finish the job in 
the print buffer, when the printer is replenished with paper and back 
online with the appropriate form settings. (See "Setting TOF" for 
additional information.) 

Note 

If your print job has been using reverse paper moves (backing paper 
up while using bar codes, oversize, or vertical moves), stop at this 
point and replenish the paper supply. Once the paper runs out of 
the lower tractors in this mode, poor print quality and jams could 
occur. 



LCD MENU MAPS 



The following Menu Maps detail all options available on the 5000 series 
printers. Complete instructions for setting specific options can be found 
in the 5000 Series User's Manual. 



5000 Series Quick Reference Guide 



28 



GEK-99012 



Main Menu 



Operator 



Maintenance 



SetUp 



Menu Control 



Note: Operator, Maintenance, Setup and Menu Control menus are expanded on separate pages. 



Main Menu 



Menu Control 



Allow Menus 



Operator 



SetUp 



Maintenance 



Note: To display this menu, see "Using Menu Control" in Chapter 3, 5000 Series User's Manual 
for additional information. 



5000 Series Quick Reference Guide 



29 



GEK-99012 



Main Menu 



Operator 



New Ribbon 



Select Format 



"Select to 
Reset 



00M 



Font 
Style 



Default 



' Not active if Ribbon 
Monitor is disabled 



Data Proces 
Correspond 
Gothic NLQ 
Graphics 
Courier NLQ 
High Speed 2 
OCR- A 
OCR-B 
Italic NLQ 
High Speed 
CanadianPST 




USA CP 437 


Dec Nor/Dan 


Multi CP 850 


Dec Spanish 


Code Page 852 


Dec Swedish 


Code Page 853 


Dec ISO Nor/Dan 


Code Page 855 


Dec Dutch 


Code Page 858 


Dec Swiss 


Code Page 860 


Dec Portuguese 


Code Page 863 


Dec Legal 


Code Page 864 


Dec Hebrew 


Code Page 865 


Dec Hebrew Supp 


Code Page 866 


Dec ISO Lat/Heb 


Code Page 867 


Dec Katakana 


Greek CP 437 


Dec ANSI 


Dec MultiNtnl 


ISO Latin 2 


Roman 8 


ISO Latin 5 


Mozowia CP 


Greek Supp 


Turkish CP 


Turkish 7-Bit 


Greek CP 851 


Turkish 8-Bit 


Kamen 


ISO Lat/Gr Supp 


ISO-8859-1 


ISO Lat/Cy Supp 


ISO-8859-2 


PC 437 Greek 


ISO-8859-3 


PC 861 Icelandic 


ISO-8859-4 


PC 869 Greek 


ISO-8859-5 


USSR (GOST) 


ISO-8859-6 


BRASCII 


ISO-8859-7 


ABICOMP 


ISO-8859-8 


PC 857 (Turkish) 


ISO-8859-9 


ISO Latin 1T 


ISO-8859-1 5 


Bulgaria 


Dec Supp 


Code MJK (CSFR) 


Dec Tech 


Estonia 


Dec Sped Graph 


PC774 Lithuania 


Dec ISO-Latin 1 


PC 866 LAT 


Dec British 


ECMA-94-1 Mult 


Dec Finnish 


KU 42 (KU Thai) 


Dec French 


TIS 1 1 (TS 988) 


Dec FrCanadian 


TIS 13 (IBM Std) 


Dec German 


TIS 15 (SIC Old) 


Dec ISO Italian 


TIS 17 (SIC STD) 


Dec JIS Roman 


TIS 18 General) 


None 





USA-ISO 
Germany ISO 
French A ISO 
French B ISO 
Canadian 
Dutch 
Italian 
UK ISO 
Spanish 
Dan/Nor A 
Dan/Nor B 
Dan/Nor C 
Dan/Nor D 
Swed/Fin A 
Swed/Fin B 
Swed/Fin C 
Swed/Fin D 
Swiss 
Slo/Croat 
UK A 
Turkish 
Greek 
Italian ISO 
Spanish ISO 
FX: USA 
FX: France 
FX: Germany 
FX:UK 
FX: Denmark I 
FX: Sweden 
FX: Italy 
FX: Spain I 
FX: Japan 
FX: Norway 
FX: Denmark II 
FX: Spain II 
FX: Latin Amer 
FX: Netherland 
FX: Angl- 
Unvrsl 

FX: Span Amer 
FX: Portugal 
FX: Africa 
FX: 

Switzerland 
FX: Turkey 
FX: Greece 
FX: Slo/Croat 
Legal 
Korea 
None 



Select CPI 



Select LPI 



Interface 



10 

12 
13.3 

15 
16.7 
17.1 

20 
XX.X User Set 



3 

4 

6 

8 

XX User Set 



MultiSource 



Serial 



Emulation 



Filter 



Parallel 
(1284) 



Expansionl 



Expansion2 



ANSI (4800)* 
ANSI (4410) 
FX286e 
ProPrinter 
P 300/600 
DECLG 
Pseries 
DEC PPL3 
ESC/P2 



IPDS&SCS 



Show 



Adjust TOF 



Discard 
Job 



Print Pattern 



View Pattern 



I 
Press Clr to Stop 



X 



Set TOF 



Software IDs Status Page Formats Character Set 



X 



X 



Press Clr to Stop 



Serial 



X 



Parallel (1284) 



X 



Expansion 1 



X 



Expansion 2 



None 
IGP 
QMS 
Hex Pass 
HexDump 



None 

IGP 

QMS 

IPDS* 

SCS* 

Hex Pass 

HexDump 

* Visible with 

IPDS & SCS 

software loaded 



5000 Series Quick Reference Guide 



30 



GEK-99012 



Main Menu 



Setup 



Continued Options on Page 2 



Stored Formats 



T 



Horiz Tab 



Vertical Format 



T 



Modify Format 



Save Format 



Format Font st V le 

Name 

Data Process 
Correspond 
Gothic NLQ 
Graphics 
Courier NLQ 
High Speed 2 
OCR-A 
OCR-B 
Italic NLQ 
High Speed 
Canadian PST 



Char Set/Country 
I 



USA CP 437 
Multi CP 850 
Code Page 852 
Code Page 853 
Code Page 855 
Code Page 858 
Code Page 860 
Code Page 863 
Code Page 864 
Code Page 865 
Code Page 866 
Code Page 867 
Greek CP 437 
Dec MultiNtnl 
Roman 8 
Mozowia CP 
Turkish CP 
Greek CP 851 
Kamen 
ISO-8859-1 
ISO-8859-2 
ISO-8859-3 
ISO-8859-4 
ISO-8859-5 
ISO-8859-6 
ISO-8859-7 
ISO-8859-8 
ISO-8859-9 
ISO-8859-1 5 
Dec Supp 
Dec Tech 
Dec Sped Graph 
Dec ISO-Latin 1 
Dec British 
Dec Finnish 
Dec French 
Dec FrCanadian 
Dec German 
Dec ISO Italian 
Dec JIS Roman 
None 



Dec Nor/Dan 
Dec Spanish 
Dec Swedish 
Dec ISO Nor/Dan 
Dec Dutch 
Dec Swiss 
Dec Portuguese 
Dec Legal 
Dec Hebrew 
Dec Hebrew Supp 
Dec ISO Lat/Heb 
Dec Katakana 
Dec ANSI 
ISO Latin 2 
ISO Latin 5 
Greek Supp 
Turkish 7-Bit 
Turkish 8-Bit 
ISO Lat/Gr Supp 
ISO Lat/Cy Supp 
PC 437 Greek 
PC 861 Icelandic 
PC 869 Greek 
USSR (GOST) 
BRASCII 
ABICOMP 
PC 857 (Turkish) 
ISO Latin 1T 
Bulgaria 

Code MJK (CSFR) 
Estonia 

PC774 Lithuania 
PC 866 LAT 
ECMA-94-1 Mult 
KU 42 (KU Thai) 
TIS 1 1 (TS 988) 
TIS 13(IBMStd) 
TIS 15 (SIC Old) 
TIS17(SICSTD) 
TIS 18 General) 



Country 
I 



USA-ISO 
Germany ISO 
French A ISO 
French B ISO 
Canadian 
Dutch 
Italian 
UK ISO 
Spanish 
Dan/Nor A 
Dan/Nor B 
Dan/Nor C 
Dan/Nor D 
Swed/Fin A 
Swed/Fin B 
Swed/Fin C 
Swed/Fin D 
Swiss 
Slo/Croat 
UK A 
Turkish 
Greek 
Italian ISO 
Spanish ISO 
FX: USA 
FX: France 
FX: Germany 
FX: UK 
FX: Denmark I 
FX: Sweden 
FX: Italy 
FX: Spain I 
FX: Japan 
FX: Norway 
FX: Denmark II 
FX: Spain II 
FX: Latin Amer 
FX: Netherland 
FX: Angl-Unvrsl 
FX: Span Amer 
FX: Portugal 
FX: Africa 
FX: Switzerland 
FX: Turkey 
FX: Greece 
FX: Slo/Croat 
Legal 
Korea 
None 




Default 
Blank format J 



Top 
Margin 



Bottom 
Margin 



Left 
Margin 



Right 
Margin 



By IN 
X 



Top Margin IN 
00.0 



By MM 
X 



Top Margin MM 
000 



By Lines 
X 



Top Margin Lines 
000 



-nip- 
Print 
Fief 



-LelT 



Print 
R.ef 



Horiz 
Expansion 



Vert 
Expansion 



VertExp 

Options 

I 

Default (top) 

Baseline 



Print 

Modifiers 

I 



Print 
Options 



DoubleStrike 
Emphasized 



High Speed 
Fold Over 



Slew 
Rate 

~r~ 

Normal 
Reduce 



By IN 
X 



By MM 
X 



By Column 

X 



Type Select 



Vertical Tabs 



Emulatior 
VFU 



By Lines 
X 



By IN 
X 



Vert Tabs Lines VertTabsIN 
— ' — I 

01:000 01:00.0 



Vert Tabs MM 

— I — 



Clear All 
Tabs 



Lft Print Ref IN Lft Print Ref MM Left Ref Col 



00.0 



I 
000 



I 

000 



By Column 

X 



X 



By IN 
X 



X 



By MM 
X 



By IN 
X 



By MM 
X 



XXL 

By Lines 
X 



Hor Tabs Cols Hor Tabs IN Hor Tabs MM 
, I , ^^ | — 

01:New 01 :New 01:New 



Clear All 
Tabs 



Top Print Ref IN Top Print Ref MM Top Ref Lines 



00.0 



000 



000 



By IN 



By MM 
I 



Bottom Mar IN Bottom Mar MM 



By Lines 
Bot Mar Lines 



By IN 

^^ 

Left (Right) 

Margin IN 

' 

00.0 



BY MM 

I 

Left (Right) 

Margin MM 

— ' — 
000 



X 



By Column 

I 

Left (RT) 

Margin Col 

I 

000 



5000 Series Quick Reference Guide 



31 



GEK-99012 



Main Menu 



Setup 



Continued Options on Page 1 



Continued Options on Page 3 



X 



I 

[Display Lang| 

. L 

English I 



jXON/XOFF* 

\^ 

Ready/Busy 
ON/OFFIine 

Fault 
Robust XOFF 
Robust XON 



InterfaceSettgs 



Engine Options 



Print Control 



GenPtrOpts 



. i , ; I ; 

MultiSource Parallel Setup 

I 

Delay Seconds 

000 No Fault PO & OFF 



_IZ 



Serial Type 

I 

RS232 

RS422 



Expansion 1 



Serial Setup 



Expansion 2 



Bi-directional 

Right 

Left 



EngineOff Delay 

i 

2 Seconds 
5 Seconds 
10 Seconds 
20 Seconds 



3_ 



Print Intensity 



X 

Normal 

High 



Define LFj 



LF = LF 
LF = CR + LF 



Define CR 



CR = CR 
CR = CR+LF 



Define FF 



FF = FF 
FF = CR + FF 



NoTabs = SPACE 
NoTabs = Ignore 



VertMove 



VM = VM 
VM = CR +VM 



I 
AutoWrap FF @ TOF 



x 



Group 1 



X 



X 



Group 2 



01 



x 



Enable 
Disable 



Enable 
Disable 



Expansion 1 & 2 



Legacy Parallel 



Token Ring 



Coax* 



Twinax * 



TCPIP 



_£ 



l/F Type 



Centronics 

izz 



ZTJ 



l/F Straps 
I 



1 6 MBit Speed 
4 MBit Speed 



DP (Short) 
I 



DP (Long) 



Bits 01-32 



Bits 33-64 

— xc 



l/F Straps 
I 



H bits 01-32 



H bits 33-64 

xT~ 



Emulation 

x 



6408* 
3287 



Buffer Size 

I 
960 
1920 
2560 
3440 
3564 



* Only option with IPDS 



Early 
Complete 



Disable 
Enable 



* Only visible with 

IPDS & SCS 
software loaded 



000.000.000.000 



X 



Router IP Addr 



Frame Type 



000.000.000.000 



Ethernet 2 
802.3 



000.000.000.000 



Emulation 

zrz 

6408 



Buffer Size 

X 



256 
1024 



Serial 



Lead Polarity 



bD (DTR) CA(RTS) SCA (SRTS) ETX/ACK 



Never 
Via CB (CTS) 



Ready/Busy 

ON/OFFIine 

Fault 



Disable 

Immediate 

On Prn Complete 



' Only option for RS422 



bD (DTR) I ICA(RTS) 



Data 
Bits 



7 BITS 

8 BITS 



Stop 
Bits 



No Parity Bit 

Ignore 

Even 

Odd 

Space 

Mark 



1 



Station Addr 

~q 



1 

2 
3 

4 
5 
6 



Baud Rate High Trip Pt % pi Lead 



1200 

2400 

4800 

9600 

19200 

38400 



Disable 
Use 8-Bit 



SCA (SRTS) 



ZL_ 



|CB (CTS) I bC (DSR)I 



High 
Low 



TearOff 



Emulation 



! Path Retract | Auto | 

Top Next TOF 

Rear Full Return 



Enable 

3: 



Start Ejec 



az 



Timeout Only 
TOF and Timeout 



Emulation 



ANSI (4800) ANSI (4410) 

I I ' 



FX286e 

I 



I 
ProPrinter 



P 300/600 
I 



DEC LG Pseries 



Frame Type 



Options 

— pr — 

01 
32 




802.3 

802.2 

Ethernet 2 

SNAP 



Note: A dotted ine indicates optional 

hardware/software installation required to 

view menu items. 



5000 Series Quick Reference Guide 



32 



GEK-99012 



Main Menu 



Setup 



Continued Options on Page 2 



Filter 

~~J — 



IGP 



QMS 



IPDS 



IBM Format 



IGP 



BC 

Density 

I 

Low 

High 

Stagger 




[Language] 



ASCII 

German 

Swedish 

Danish 

Norwegian 

Finnish 

English (USA) 

Dutch 

French 

Spanish 

Italian 

Turkish 

CP850 



IGP 

Terminator 

x 



Quiet Mode 



Delete 
Logos 



CR 

CRLF 



Default 
OCR-B 



Disable 
Enable 



Vertical 
DPI 



Slashed 
Zero 



Clip Text 



Ignore Chr 
Mode 
i 



Ignore Char 



Disable 
Enable 



QMS 



rz 

BC 

Density 

I 



Low 

High 
Stagger 



Control 
Chars 
I 



0X5E 
0X60 
0X7C 
0X7E 
OXAA 
0XB0 
0X01 
0X21 
0X3B 
0X3F 
0X40 
0X5C 



[Language] 



English USA 

English (UK) 

Swedish/Finnish 

Norwegian/Dane 

Japanese 

German 

French 

Italian 

Spanish 

PC Sub 

Ver I 

CP850 



~r~ 

Code 
V 



i 

Free 

Format 

I 



I 
Ignore 
Default 

I 



I 

Slashed 

Zero 

"1~J 



Disable 
Enable 



I 
PY 

Terminator 

CR 
CRLF 



Vertical 
DPI 



Magnum 
Spaces 



Ignore 
Chr Mode 



Ver I 
Ver II 



Disable 
Enable 



PN 
Terminator 

zn 

CR 

CRLF 



LPI Grid 



Disable 
Enable 



Note: A dotted ine indicates optional 
hardware/software installation required to 
view menu items. 



IPDS 



IPDS BC 
Stagger 



IPDS BC 
Density 



IPDSGR 
Density 



Enable 
Disable 



IBM Options 











037 


288 


037B 


289 


038 


297 


256 


871 


260 


420 


273 


423 


274 


424 


275 


803 


277 


870 


278 


875 


280 


880 


281 


890 


282 


905 


284 


1026 


285 


892 


286 


893 


287 


500 



Code Pg 
Override 



Disable 
Enable 



LPI 
Override 



Disable 
Enable 



CPI 

Override 



Disable 
Enable 



MPP 
Override 



Disable 
Enable 



MPL 
Override 



Override Override 

Text All 



Disable 
Enable 



Hex HEX1 HEX 2 

Print 



Term 



DCF1 



DCF2 



DCF 

Term 



Disable 
Enable 



00 



Coax Compat * 



*COAX ONLY 
IPDS & SCS 




3287 

3268/4214 

NON SCS 3268 

NON SCS 3287 



IPDS Im 
Density 



Low 
High 



IPDS 
Dens Ovr 

I 

Enable 
Disable 



5000 Series Quick Reference Guide 



33 



GEK-99012 



Reset to 
Deflts 




International 



All Interfaces 

All Formats 

All Emulations 

Complete 



Main Menu 



Maintenance 



Alignment 



Power On Time 



Pattern 



Signature 



Amplitude 



Print Time 



Adjust Amplitude 



HHHHH-MM-SS 



Pattern 



1 



Save Amplitude 



Clr to Stop 



Inter Gap 



Checker 
Board 



Horz Time 



Vert Time 



Clr to Stop 




HeadService 



Dot Counts 



00.000000000 





Actuator Status 



Actuators 
Failed 



5000 Series Quick Reference Guide 



33 



GEK-99012 



CLEANING PROCEDURE 



While cleaning is not required for the normal operation of these printers, 
should cleaning be desired the following steps are suggested: 

WARNING 

Do not use any cleaning solutions!!! 

1. Turn the power switch off. The power switch is located on the rear 
panel of the printer. 




2. Disconnect the power cord from the AC source. 




With the cover open note the current setting, than turn the print gap 
wheel to the LOAD position. Refer to Top View illustration in Step 2, 
page 12, for location of the print gap adjust knob on the 5180 model. 




5000 Series Quick Reference Guide 



34 



GEK-99012 



4. Turn the ribbon deck locking lever to the LOAD position. 




5. Lift the ribbon cartridge off the ribbon deck. 




Ribbon Cartridge 
Ribbon Deck 



6. Flip the control panel forward. 



,'...', i.Ufe A 




7. Loosen the three thumbscrews on the ribbon deck, starting with the 
center thumbscrew first. 




v> <-h a 



8. Remove the ribbon deck by lifting upward. 




9. Using a soft brush or vacuum, remove any paper dust that has 
accumulated inside the printer. 



5000 Series Quick Reference Guide 



35 



GEK-99012 



10. Replace the ribbon deck and tighten the thumbscrews. 




S» c 0|j o 



11. Reinstall the ribbon cartridge by following the procedures described 
in the "Installing New Ribbon" section. 

12. Clean the outside surfaces of the printer with a clean, damp cloth. 
Dry the surfaces with a clean dry cloth. 

WARNING 

Do not use any cleaning solutions!!! 

13. Reconnect the power cord. 




14. Turn the printer on. 




5000 Series Quick Reference Guide 



36 



GEK-99012 



FAULT AND ERROR CONDITIONS 



Hard Faults 

When a hard fault occurs, printing will stop and operator intervention is required. 
Correct the condition causing the fault and press the Clear pushbutton to restore 
printer operation. This is only a partial list of possible hard fault conditions. For a 
complete list consult the 5000 Series User's Manual. 



DISPLAY 


MEANING 


Low Paper 


A low paper condition exists. Press Clear to proceed to low paper 
printing. See "Low Paper Printing" in Chapter 2 in 5000 Series 
User's Manual. 


Paper Out 


Paper supply is depleted. Load paper and set top of form. The 
paper out sensor is reset when paper is inserted in the lower 
tractors and the Clear pushbutton is pressed. 


Paper J am 


The paper motion sensor has sensed no paper movement. Check 
for paper jam and clear using the following procedure: 

1. Turn the print gap wheel to the LOAD position and 
physically clear the paper jam. 

2. Reload paper and readjust right side tractors, paper tension 
and gap. 

3. Press Clear to clear display 

4. Clean the paper motion sensor located on the upper left 
tractor. 


No Ribbon 


Ribbon cartridge is missing, installed incorrectly, or damaged. 


Ribbon J am 


Ribbon has stopped moving. 

Remove the ribbon cartridge. 

Clean the ribbon motion sensor. 

Inspect and reinstall the ribbon cartridge. 

Press Clear to clear display. 


Striker Bar 


Print gap wheel turned to the LOAD position. Adjust for proper 
paper gap. 


Shuttle Overload 


Shuttle drive motor is stalled or overloaded. Check for 
interference caused by a paper jam at the print head area or 
print gap adjusted too tight. 


Paper Almost Out 


A low paper condition exists. The paper out sensor has detected 
the end of the last form of the paper supply and printing 
continued to the end of the current form. 



5000 Series Quick Reference Guide 



37 



GEK-99012 



Soft Faults 

When a soft fault occurs, printing continues (or can be started) and immediate operator 
intervention may not be required. 

Some change in the data being sent to the printer may be required (See 5000 Series 

Programmer's Manual). 

If a wire driver or print head actuator fails, printing may continue without damage to 
the printer (see the section on print head replacement). 

Press the Clear pushbutton to clear the display. 

Either Online or Local will be displayed in upper left corner of the display window. The 
following soft fault messages will be displayed in the lower right corner of the display 
window: 



DISPLAY 


MEANING 


Driver Circuit 


All actuators on an entire tier failed. 


Bad Actuator 


An actuator or the driver circuit controlling the actuator has failed. 


Array Failure 


All actuators on both tiers have failed (5180 Model only). 


Cover Open 


Detected the cabinet cover is open. 


Change Ribbon 


The ribbon monitor feature has detected the specified number of dots 
has been printed on the current ribbon. 


Service Time 


Service time was set to zero or the timer has failed. 


Low Power Suspnd 


Printing is temporarily suspended because of a short-duration, low 
power supply voltage or the ribbon weld passing the sensor. 


VFU Missing TOF 


Missing TOF in the VFU load sequence. 


VFU PI Lead 


Paper Instruction Lead: The menu option for PI lead selection is set 
incorrectly. 


Invalid VFU Seq 


There is an invalid character(s) in the VFU load sequence. 


VFU Tbl Too Long 


The VFU table length has been exceeded. 


Bad Font Checksum 


Download font load checksum error. An invalid checksum value was 
detected. 





Note 

When a defective wire driver or actuator is found, use the 
Maintenance Menu to find the position of the bad actuator, position 
(1-66 for 1000- and 1800-lpm or 1-33 for 500-lpm). 



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38 



GEK-99012 



Electrical Problems 

Potential problems that can be experienced with the display, pushbuttons, or data 
printouts. 



PROBLEM 


POSSIBLE CAUSE/ CURE 


No indication on the display panel when 
power is turned on. 


• Make sure that the power cord is securely 
plugged into the printer and wall outlet. 

• Check for power at the wall outlet using a 
known working appliance. 

• Check the thumbscrews on the ribbon deck. 

• Check the printer for a blown fuse. 


Some pushbuttons are inoperative. 


• Normal if printer is online. (Pushbutton 
press causes a beep). 

• Offline: Printer may be locked up. Turn 
power off for 15 seconds and then back on. 


Printer does not respond correctly to 
pushbutton commands. 


• Invalid configuration may be causing 
printer to lock up. 

• Turn power off for 15 seconds, and then 
back on. 

• If problem persists, contact your service 
provider. 


Incorrect or no printout. 


• Check interface cable connections. 

• Selected speed (baud rate) may not be 
compatible with host. Reset serial interface 
data rate. 

• Parity selected may not be compatible with 
host. Reset serial interface parity type. 

• Interface settings may not be compatible 
with host. Recheck settings and compare to 
host protocol settings. 



5000 Series Quick Reference Guide 



39 



GEK-99012 



Mechanical Problems 

Potential problems that can be experienced with paper feeding and print quality. 



PROBLEM 


POSSIBLE CAUSE/ CURE 


Paper does not feed properly. 


• Paper supply in lower enclosure not aligned 
properly. 

• Paper snagging on box. Cut top of box off. 

• Paper not loaded properly. Reload paper and 
check tractors for proper adjustment. 


Paper tearing, paper "walking" out 
of tractors, elongation of paper pin 
holes. 


• Excessive tension on paper. 

• Readjust paper tension lever, readjust print gap 
wheel, check right side upper and lower tractors 
for correct lateral paper tension. 


Paper jammed. 


• Paper jams are most often caused by incorrect 
paper tension (see above) or misalign tractors or 
paper. 

• Turn the print gap wheel to the LOAD position 
and physically clear paper jam. 

• Reload paper, readjust right side tractors, paper 
tension, and gap. 

• Press Clear to print buffered data and to clear 
display. 


Light printing. 


• Ribbon worn. Install a new ribbon. 

• Paper gap too large. Turn print gap wheel for a 
smaller gap. 


Ribbon droops on one side during 
printing or outer columns of print 
missing. 


• Ribbon cartridge improperly installed. Check 
installation by repeating installation procedure. 

• Print heads too close to paper. Adjust paper gap 
setting for thicker paper. 


Weak or absent printing in some 
columns, light or missing dots in 
adjacent columns, poor print 
quality in a narrow zone of the print 
area. Bad Actuators or Driver Circuit 
may be displayed. 


• Check for loose cable connection on print head 
actuators. 

• Bad Actuators indicates that a particular actuator 
or the driver circuit controlling that actuator has 
failed the printer's test of the circuit. 

• Driver Circuit is displayed when the printer's self- 
test determines that ALL of the actuators or wire 
drivers are defective. 

• When either of these occur, call for service. It is 
all right to continue using the printer if light or 
missing dots can be tolerated temporarily. 



5000 Series Quick Reference Guide 



40 



GEK-99012 



Self-test Error Messages 

Self-test diagnostics are run: 



• During the power-on sequence. 

• After initialization using the control panel. 

• After printing. 

• When requested from the host by the ESC Q escape sequence. (See 
5000 Series Programmer's Manual for information on escape sequences.) 

NOTE 

The error message is used only in the ANSI emulation while using 
the serial interface. When an ESC Q escape sequence is received, 
the printer performs a self-test and sends the appropriate error 
message to the host if a fault is found. DCS = ESC P and ST = ESC \ 
See 5000 Series Programmer's Manual for information on the ANSI 
emulation and escape sequences. 



ADDITIONAL OPTIONS AVAILABLE 



A complete listing of the options available in this printer can be found in 
the 5000 Series User's Manual, Appendix D. These items may be 
obtained from an authorized GENICOM distributor, service agent, or 
from GENICOM headquarters at the following address: 

GENICOM Corporation 

Parts Sales 

1 Genicom Drive 

Waynesboro, Virginia 22980-1999 

1-800-535-4364 
FAX: (540) 949-1890 

Electronic Bulletin Board: (540) 949-1576 

(Check for current printer drivers and the updated replacement 

and spare part listings) 

When ordering, specify description, part or catalog number, and the 
quantity desired. See the 5000 Series Programmer's Manual, Appendix D 
for the available items. 



5000 Series Quick Reference Guide 41 GEK-99012